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Privacy Policy

Last Updated: February 2026

At Healvora AI, protecting your privacy is a fundamental responsibility.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI-powered healthcare platform.

1. Information We Collect

We collect information necessary to deliver secure and effective healthcare services.

1.1 Personal Information

  • Full name
  • Email address
  • Contact details

1.2 Health Information

  • Medical information shared during consultations
  • Data required for AI-based doctor matching

1.3 Usage Data

  • Device and browser information
  • Interaction data
  • Performance and diagnostic information

2. How We Use Your Information

We use collected information to:

  • Provide personalized healthcare services
  • Improve AI-driven recommendations
  • Enhance system performance and reliability
  • Ensure platform security and prevent unauthorized access

We process data strictly for legitimate service-related purposes.

3. Data Security

Healvora AI implements industry-standard safeguards, including:

  • End-to-end encryption
  • Secure authentication mechanisms
  • Role-based access controls
  • Continuous infrastructure monitoring

We take reasonable administrative, technical, and physical measures to protect your information.

4. Data Sharing and Disclosure

We do not sell personal or health-related information.

Information may be shared only:

  • With trusted service providers supporting platform operations
  • To comply with legal obligations
  • To protect the rights, safety, and security of users and the platform

All third-party partners are required to maintain strict confidentiality standards.

5. User Rights and Control

Users have the right to:

  • Access their personal data
  • Update or correct inaccurate information
  • Request deletion of their data

6. Data Retention

We retain personal and health-related information only for as long as necessary to fulfill service obligations and comply with legal requirements.

After this period, data is securely deleted or anonymized.

Contact Information

For any privacy-related inquiries, please contact:

Healvora AI Support
Email: support@healvora.ai